Free delivery ⊙ 60-day money-back guarantee ⊙ 2-year warranty

Help Centre

Find quick answers about Polaro delivery, returns, warranty and product use.

Shipping

Polaro orders are prepared as quickly as possible and shipped with tracked delivery. Estimated delivery is Express 3-4 days.

Returns

You have a 60-day money-back guarantee. The product must be returned with its accessories and packaging where possible.

Warranty

Polaro includes a 2-year warranty covering manufacturing defects under normal use.

Product support

For setup, charging, filtration or accessories, contact our support team and include your order number.