Shipping Policy

Shipping Policy

Processing time

Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has shipped.

Delivery time

Estimated delivery is 3-6 business days from the shipping date, depending on your location. Delivery times are estimates and are not guaranteed, as they can be affected by carrier delays outside of our control.

Shipping costs

Shipping is free on all orders unless otherwise stated at checkout.

Tracking

Every order is shipped with tracking. Your tracking link will be sent to the email address used at checkout as soon as your order leaves our facility.

Customs and import duties

For international orders, any customs fees, import duties, or taxes are the responsibility of the customer and are not included in the item price or shipping cost.

Lost or delayed packages

If your order has not arrived within the estimated delivery window, please contact us at info@polaro.com with your order number and we will investigate with the carrier.

Contact us

Polaro LTD
53 Elm Crescent, Stanley
Wakefield, West Yorkshire
United Kingdom, WF3 4GP
info@polaro.com