Terms of Service

Terms of Service

These Terms of Service govern your use of the website operated by Polaro LTD ("we", "us", "our") and your purchase of products through it. By accessing our Site or placing an order, you agree to these Terms.

Eligibility

You must be at least 18 years old, or have parent/guardian consent, to place an order on this Site.

Products

We offer a range of products through our Site. Product descriptions, images and specifications are provided for informational purposes and are updated periodically; we do not warrant that all information is always complete, current or error-free. Some products may come with specific usage instructions or guidance included in the packaging or product listing — please read these carefully before use. If a product includes any health, safety or fit-related guidance, it is not a substitute for professional medical advice, and you should consult a qualified professional if you have any questions about suitability for your particular situation.

Orders and payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraud. Prices are listed in the currency shown at checkout and are subject to change without notice.

Shipping

Shipping timeframes are estimates only. See our Shipping Policy for details.

Returns and refunds

See our Refund Policy for details on our return window and any product-specific warranty.

Intellectual property

All content on this Site, including text, graphics, logos, and images, is the property of Polaro LTD or its licensors and is protected by applicable intellectual property laws.

Limitation of liability

To the fullest extent permitted by law, Polaro LTD will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products, except where such limitation is not permitted by law. Nothing in these Terms limits any liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence.

Governing law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer protection rights you may have in your country of residence.

Changes to these Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

Contact us

Polaro LTD
53 Elm Crescent, Stanley
Wakefield, West Yorkshire
United Kingdom, WF3 4GP
info@polaro.com